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How to Choose a Contractor

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Category: Home Improvement

There are many home improvements you can do yourself, but when it comes to the big projects, hiring a contractor is the way to go. Here, Eric Stromer talks about what you should look for when hiring a contractor in order to get the job done well, on time and on budget.

Step 1: Do Some Due Diligence
Make sure your contractor is licensed and insured. You want someone who offers a warranty and comes in on budget and on time.

Step 2: Get a Referral
Referrals are a great way to find a good contractor. You can also shop online via websites, or ask suppliers to refer someone.

Step 3: Compare and Shop
Find out who's delivering what and for what dollar amount. Select about three contractors and compare what they do. Ultimately, you should go with someone you trust.

Step 4: Things to Look Out For
Make sure you get a written estimate. Your contractor should keep a neat job site, especially for safety.

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Len Allgaier

From an observer perspective here are a few attributes that confirm to a customer that they are making the right choice. 1) A passion for the work - Especially with creative work, its confirming to see that the person you are considering is not only experienced but has the genuine motivation for each job's unique possibilities that is the mark of a true craftsman. The fellow you interviewed scored about as high as you can test for in spacial perception, had a master mason for a grandfather and combines those talents around the customer's requirements. 2) Evidence that quality is not just another word - When Len started out he revisited his installations in the spring and then at periodic intervals to check that all decisions and aspects of the job stood the test of time. He continues this practice. 3) A motivated crew - Visiting a job site says everything about how your job will turn out. A crew in sync is solid assurance that a customer will receive an exceptional job. Len's crew has been with him for years. Particularly in a time where chasing money is all too prevalent, seeing these traits put to practice during unannounced visits to Len's job sites did it for me. These are difference makers worth seeking out.
Len Allgaier - (proud dad)

February 18 2012 at 10:28 AM Report abuse rate up rate down Reply
2012 Clark 2012

I am a contractor located in oregon. I have dealt with some people who ask questions regarding a break down in labor and material costs on projects and find that they will try to get the price reduced in some manner towards the end of the project. Contractors need watch for early signs of negative financial gain results from potentail customers that can be a nightmare

January 23 2012 at 4:05 AM Report abuse rate up rate down Reply
2012 Clark 2012

Kathy's Free comment regarding getting robbed by a contractor does not say if the materials were included in the bid of $5000.00. Kathy freely says she would buy the shower stall and flooring. Did the $5000.00 quote include materials or just labor?

January 23 2012 at 3:58 AM Report abuse rate up rate down Reply
KATHY'S FREE

I have a small bathroom, in need of a new stall shower and floor, all the plumbing and fixtures are installed, just need the old aluminum, now rusted and rotted, to be taken out and a new floor, as the old one is rotting wood, and I was told that a new vinyl sheet board would surround the wall as long as I have the base, this isn't what I want. Cost was quoted estimated: $5000. In my opinion; that is robbery, especially since I am willing to buy the stall shower and flooring, all I need is a contractor to install them. Again, it's a very small space, fixtures are already installed, just old and in need of repair. If someone would help me understand what labor and how not to be taken can be done and what is the best contractors to call?

January 22 2012 at 11:38 PM Report abuse rate up rate down Reply
1 reply to KATHY'S FREE's comment
dreamhomebldr

Hi Kathy - I am a contractor in CA, and while it seems steep, and it is difficult to say without looking at the project, but if I were doing the project with rotted wood as the base, I would have to remove all the wood, install new wood, then waterproof the floor and shower stall area - either with cement board or a float. That takes several days plus materials. Then the base is installed, the shower walls (tile or vinyl sheeting), then the shower is connected to the plumbing. I have to take out and reinstall the toilet, then I put in the floor. All the while, I am working in a very small space, and trying not to damage the fixtures you left in there, which because I have now worked on your bathroom, if there is a problem you will want me to come out under warranty and fix it - and because you have the rotted wood, I know there is a problem there which I can't address because you haven't removed the vanity and sink (if you needed that too, the bath would be around $7000). Add workers comp (50% of my hourly rate) and liability, permits, licenses, business taxes and contractor's bond. These all cost money, and I have to factor it into the job. Repairing fixtures costs more than replacing, especially because if they break again after repair you will want us to fix them again - usually for free, even though it is the condition of the old fixture and not our work that caused the breakage. It's hard to tell you why your cost is what it is without seeing the bid or the space, but I will tell you that a SMALL bathroom remodel, where I literally remove the old fixtures and tile and replace with new fixtures bought by the client, on the same hookups, and without moving plumbing or electrical, costs between $6500 and $8500.
Contractors are in the business to make money too. We have to feed our families, and we are usually asked to do work for free or under cost. Clients want us to warranty our work and even when it's not our work that was wrong, we often still end up in court because some greedy homeowner decides that they want to sue us for work we never did or were never contracted to do or for repairs to places we never touched. Add that to the clients who expect free labor, discounts, etc or who don't pay us (I have had more bounced checks or clients who have refused to pay a $1000 bill because I wouldn't provide a free $50 light fixture) and you know why our prices are high. Unfortunately, the nice clients pay some of the costs of the bad ones.

January 23 2012 at 12:14 AM Report abuse rate up rate down Reply
Wwhatever747

Don't hire them, contractors!

January 22 2012 at 9:12 PM Report abuse rate up rate down Reply

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